Endpoint Management

Inventory Management
- Inventory Hardware & Software
- Backups for Insurance
- License Compliance
- Warranty Renewals
- Managed Administration (Optional)
Monitoring
- 24/7 Network Monitoring
- Detect & Prevent Problems
- Know What's Up or Down
- Managed Network Operations Center
- Early Threat Detection
- Remote Support
  - Assist Users with Issues Immediately
- Training and Shadowing
  - Screen-Capture, Record Session
  - Perform Updates Off Hours
  - Install / Remove Software
Endpoints
- PC's, Laptops & Mobile Devices
  - Procure, Build & Deploy
  - Windows OS / Apple iOS
  - Android / Linux
  - 10-20% Discounts available

Server & Network Infrastructure
- Fixed Price / T&M Options
- New Installs & Upgrades
- VMWare, Hyper-V, Azure
- On-Premises Assessments
- Data Migration & Optimization
- Line of Business Applications
- Remote Desktop & VPN Appliances
- Network Mapping
  - From $10/Subnet
  - Visualize Logical & Physical Topology
  - Understand Bottlenecks & Security Gateways
  - Size Replacement Hardware & Components
  - Update Capacity Planning Stats
  - Locate Rogue Devices
  - Standardize & Protect
  - Low Voltage Cabling
    - Free Estimates
    - Cable Drops/New Cabling/Tone & Label
    - New Low-voltage build-outs
    - Eliminate Single-points of failure / network choke points
    - Switch-Patch Maps
    - Best in Breed Cable Management
WAN & VPNs
- Fixed Price / T&M Options
- Site-to-Site VPNs
- Branch offices; Cloud Infrastructure
- Client VPNs for EndPoints
- Setup / Repair / Troubleshoot
- Maintain for Stability & Security
- Routing Tables & Client Configuration Assistance

Ticket Management
- From $2 / User
- Track All Issues & user requests
- Record Fixes for Future Reference
- Know How Much You're Spending
- Knowledgebase, How-to's, Tutorials, Vetted answers
- Video and Screenshot Instructions
  - Easy to Follow!
Corporate Desktop Management
- From $25 / User
- Ensure Users' Workstations Maintained, Updated and Functioning
  - Basic connectivity, login, access
  - Basic Applications Functionality
  - Basic Printing Functionality
  - Basic Resets; New Profiles
  - Friendly, Responsive Support
Train the Trainer
- Save $100 / User / Month
- Internal Employees provide the best 1st Level Support
- Fast, Responsive, Know your Business
- We Train Your Employees
- Build and Deploy new Workstations
- Move / Reuse Workstations
- Install / Update / Remove Line of Business Applications
Professional Help Desk
- Fixed Price / T&M Options
- Fast, Responsive, Personal Support Plans
- Onsite & Remote
- Flexible Hours that Fit Your Business
- All Device Types, Peripherals, and Apps
- Experienced Retained Professionals
- You Won't Have to Repeat Yourself!